How to Unapply Payments and Credits

Question:
I accidentally applied a payment to the wrong invoice.  How do I correct this in Quickbooks?


Answer:
Open the payment that was incorrectly applied.



In the table, it will list the invoices available for payment.  On the left hand side, you will notice that there is a check mark next to some of the invoices.  This check mark indicates which invoice the payment is applied against.

To remove the check mark, just click it once.  Then click the invoice that you want the payment to be applied towards.

Then click save and close.

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